After-sales is a strategic area of the dealership. It defines a large portion of the customer experience and represents a critical share of the business’s profitability. In Part 1 of this article, we explored how a management and accounting system is essential to transforming after-sales into a profitable business unit through: In this second installment, we present four additional capabilities focused on moving from reactive […]
Aftersales is a strategic area within a dealership. It defines a large part of the customer experience and also represents a key portion of overall business profitability.
After an accident at the end of the year, I took my car to the dealership where I had bought it. Once the necessary repairs were reviewed, I started talking with the Service Advisor about trivial matters. At one point, he mentioned that he had “a bunch of timesheets pending to be processed” and that, […]
The difference between a generic ERP and a DMS (dealership management system) isn’t apparent in everyday tasks, but in the satisfactory resolution of specific business situations. In this article, we delve into some of these differentiating features.
Many dealership managers are already planning for the upcoming year, and it’s essential to determine which reports, indicators, and metrics will be crucial for achieving success in each department.
In this article, we review the key data Autologica suggests should be analyzed.
Welcome to Autologica Sky DMS, your key to an efficient, profitable, and organized Aftersales Department. As an auto dealership manager, you know that time is money, and that’s precisely what our system saves you.
Autologica Sky DMS enhances and speeds up each stage in the service process. Learn how you can standardize and professionalize your Dealership