Geolocation has been used as part of sales strategies for some time. This feature of modern CRMs allows you to quickly build sales routes to maximize each salesperson’s time. With a few clicks, a sales supervisor can detect who is the right salesperson for each route and how to efficiently organize customer groups by region.
We updated our dealer management system, which includes features designed to improve operations at the dealership and respond to industry needs. This are the most important features:
This article begins with a main premise: each report generated by the CRM is an opportunity to improve or correct the sales process. A sales manager must use each piece of data to reach conclusions that contribute to redirecting business strategies towards more profitable goals. One of these is “Origin of Opportunities” report.
Throughout 2019 we added new features to our DMS and other dealer applications to help our clients better manage their dealerships.
The Quick Alerts module from Autologica Sky DMS lets you configure events that trigger emails to customers and suppliers with key information, such as invoices, vouchers, reports, etc. This was the feature most deployed by dealers, mainly because it automates repetitive tasks and saves hours of valuable staff time every month.
Tags are perhaps one of the key features of a CRM because they give you the possibility of grouping potential customers in infinite ways, and then creating effective marketing campaigns to those groups.
Here are some of the new features included in the January 2020 release of Autologica DMS.
A good CRM can help close more sales if it has specific features for that purpose… It reminds sales staff of pending tasks It lets sales staff see updated customer information It provides the catalog of available products without using another system Customer segmentation makes it possible to create successful campaigns
The global COVID-19 situation impacts all industries and dealerships are no exception. The sale of parts, vehicles and services is suffering a significant decline, and we will all need to reverse this trend as quickly as possible when the situation begins to improve.