“We’re measuring everything, but keep getting the same results”… this is a common problem reported by managers who are faced with an immensity of data that doesn’t seem to say anything in particular. The best tools won’t work without good practices and training.
Both those who lead a team and those who are in charge of a company need navigation tools to know where they are and where they are going; Key Performance Indicators (KPIs) make up that set of tools that you cannot do without.
Business Intelligence is a concept that is on everyone’s lips: it’s new, It’s a must-have, it’s a game changer… Many companies invest in expensive products with the expectation of magically solving problems and improving processes … however, like any tool, you have to know how to use it to take advantage of it.
The success of a company depends on making the right decisions, and the best decisions depend on having the right information. Key Performance Indicators offer that information, and tell management if each department and each resource is on track towards their objectives.
An important aspect of a BI tool is the ability to analyze the same values in different currencies. This t is essential for vehicle and equipment dealers. Each panel in Autologica BI can be viewed in two currencies, allowing the analyst to know, for example, the revenue of each department in local currency and in […]
This indicator shows lets you see the value of each hour invoiced by the Service Department, to see if standard hourly rates are being respected.
This KPI shows the profit percentage of each part sold by the dealership, to see which parts are the most profitable and which are not performing as desired.
Why couldn’t I foresee that I was losing my best customers? When someone asks that question, it is usually too late. The most efficient and preventive way to detect changes in customer habits is to assess what customers are buying today.
How was your business performance last year? Did you meet your goals? Have you already decided how to face the new year?