An employee that has been doing the same task for years can confidently say they will do it at close to 100% efficiency. However, there are tasks that depend not only on the employee’s expertise, but also on other processes and activities that work concurrently. For instance, the best Parts Manager cannot guarantee a successful […]
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How to Manage Each Store’s KPIs In our previous article (see article), we analyzed different features of a DMS which allow a dealer to integrate information from multiple locations in order to generate competitive advantages. In this article, we’ll analyze reports that cross-check information from each store to reach strategic conclusions.
Having detailed information about the dealership is becoming more and more important each day. Big Data (i.e. the analysis of large amounts of information) reaches all industries including vehicle dealerships, and should be taken into account by dealers looking to maximize their benefit from the the enormous amounts of data they own.
Your dealership can have the best software on the market, but lack the necessary habits; you can be the most convincing and dedicated salesperson, but lack the right tool. In both cases you’ll get the same results: