Years of experience in the same role leads us to use our intuition when making important decisions. A senior Parts Manager can make a purchase based on what they think customers will buy, and they may succeed. But if intuition fails, the dealership will suffer financial losses that are often irrecoverable.
The Sales Department is the cornerstone of the dealership, but its performance can depend on economic fluctuations. Therefore, Sales Manager need to be quick thinkers so they can analyze situations and make the right corrections and improvements to department’s business processes.
The best Service Managers: Know their workshop’s performance indicators Focus on improving the dealership’s Absorption Rate Constantly analyze and correct business processes What can a Service Manager do to improve their performance?
Today’s vehicle dealership faces a multitude of problems: from immobilized parts inventory, to an excess of administrative staff performing tasks that could be automated, to inefficient work processes.
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