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Strategies

Key Traits of the Ideal Employee

Three specialists in different aspects of business management give us their point of view on the key characteristics you should look for when hiring a new employee for your dealership.

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Strategies

How Dealers Reduce Costs

The effects of the global financial crisis we are going through are still reflecting on the automotive industry. In times like these, dealers need to maintain a reduced fixed cost structure. So when you look at your monthly expense report and see how much your DMS is costing, you may wonder if it’s truly necessary […]

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Sales Strategies

6 Ideas for Increasing Customer Retention and Sales

The “lifetime value” of a customer, in other words the present value of all future cash flows attributed to the customer relationship, is approximately seven times the price of the vehicle they purchase.

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Strategies

The Professional Auto Dealer

You’ve seen margins beginning to thin for your auto dealership, and so you’re looking for a way to gain a competitive advantage.