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KPI Services

Key Reports | Service Invoice Cycle

This report is useful to expedite collections and improve cash flow. The service manager can detect bottlenecks between job completion and billing, and prevent cash from being immobilized in administrative processes.

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CRM KPI

3 CRM KPIs That Successful Sales Managers Monitor

A good CRM can help close more sales if it has specific features for that purpose… It reminds sales staff of pending tasks  It lets sales staff see updated customer information It provides the catalog of available products without using another system Customer segmentation makes it possible to create successful campaigns

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KPI Services

8 Vital KPIs for the Service Department (Part 2)

“We’re measuring everything, but keep getting the same results”… this is a common problem reported by managers who are faced with an immensity of data that doesn’t seem to say anything in particular. The best tools won’t work without good practices and training.

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KPI

7 Sales KPIs You Should Measure (Part 1)

Both those who lead a team and those who are in charge of a company need navigation tools to know where they are and where they are going; Key Performance Indicators (KPIs) make up that set of tools that you cannot do without.